One of the most important insights anyone in business can have is that it’s not cruel to tell people the truth respectfully and honestly. To the contrary, being transparent and telling people what they need to hear is the only way to ensure they both trust and understand you. http://ow.ly/NyEd30hCrMC
The key, she says, is pausing just long enough to be very intentional about how you approach each phase of growth.
1. Have we documented our operating principles?
2. What structure is going to help us achieve our goals? http://ow.ly/LYIt30hCs39
“The more a job inherently resembles a game — with variety, appropriate and flexible challenges, clear goals, and immediate feedback — the more enjoyable it will be regardless of the worker’s level of development.”